Ashington House Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

All medical reports or SARs (Subject Access Request)  should be made in writing or emailed in please allow upto 30 days for completion. Private Work Fees Some services provided are ... [continue] Access to medical records


If you are looking after an ill, frail or disabled family member or friend, then you are a carer. The person you look after may be elderly, have a physical ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the Practice or the services we offer, please contact the Practice Manager preferably in writing. Every ... [continue] Complaints and compliments

Named GP

All patients at Ashington House Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please click on the link to view our Practice boundary Our boundary


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Registering with us

  Ashington House Surgery has an open list and we welcome requests from new patients within our catchment area to register with us.  Please see the below map to check ... [continue] Registering with us

See a GP by video with Livi. Even at the weekend.

Patients of Ashington House Surgery can now see an NHS GP by video using Livi. Get medical advice, prescriptions                        ... [continue] See a GP by video with Livi. Even at the weekend.

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014