Ashington House Surgery

Repeat prescriptions

Repeat Prescriptions

Dear Patients,

You may have heard that the Prescription Ordering Direct service (POD) will be closing at the end of June 2024.  If you are someone who uses the POD, there are alternative ways to order your repeat prescription, the quickest and easiest way is with the NHS App.  The NHS App is free to download, and allows you to order your repeat prescriptions any time of day or night, you can also see when your prescription has been signed by your GP, and choose or change your nominated pharmacy!

If you do not have a smartphone, but you do have access to the internet via a PC or a laptop, you can sign up for an NHS online account and order medication via this link https://www.nhsapp.service.nhs.uk/login.  Alternatively you can email you can email your request to prescriptions.ashington@nhs.net.

If you do not have access to the internet, you are welcome to hand in a repeat prescription slip to the surgery, please be aware that this method is a longer process and can cause a delay to your prescription.

 

Further to our update, please see this helpful video on how to use the NHS App for ordering repeat prescriptions.

Prescription Ordering Direct (POD)

POD is set to discontinue in its current form on or before 30 June 2024, with the practices and care homes that use the system offering repeat prescribing services instead.

However, from Friday 1 March, lines will only be open between 10am and 3pm.

POD remains available over the telephone by calling 0333 332 0050. Once processed, prescriptions will be sent direct to patients’ pharmacy for collection after one week.
Patients who previously ordered medicines online can still arrange their prescriptions digitally through the NHS App, which can be downloaded for free on any smartphone or tablet.

 

Online Services

Online services (Online Appointments and Repeat Prescriptions) are now available. This is done through SystmOnline. To take advantage of these services you will need to create an individual account which is generated by a unique letter supplied by the Practice’s clinical computer system. Please ask at Reception.
Follow the link below to access online services:

SystmOnline

 

Many local Pharmacies now offer a “collect and deliver” service for patients who need regular medication. You can telephone and register with one of these, and all you have to do then, is let them know when you have ordered prescriptions, and they will collect these from us, dispense them, and deliver them to you. More information of Pharmacies that offer this service can be obtained from reception.

Introduced in 2006 was a Repeat Dispensing Scheme.  This allowed patients having regular medication to have their prescriptions issued  for 6 or 12 months.  This is done in conjunction with Local Pharmacists and may mean you do not have to visit the surgery everytime you need a repeat prescription.

 

Date published: 8th October, 2014
Date last updated: 25th March, 2024